How do I delete a drive?
Drives can be deleted in two ways: from the mobile app or from the web dashboard (same email and password as the app).
Note: Drives that have already been classified can only be deleted from the web dashboard.
Mobile App
From the mobile app, a drive can be deleted from the bottom right of the Drive Card by tapping on the 'trash can' icon. Selecting the reason for the drive deletion helps make MileIQ better.
A drive that has been accidentally deleted from the mobile app can be un-deleted by tapping on the 'Undo button' at the bottom right of the app interface. The ‘Undo button’ is not available on the web dashboard.
Web Dashboard
Alternatively, a drive can be deleted from the MileIQ web dashboard.
Select the trip(s) you want to delete with the checkboxes on the left. Then, push the "Delete" button from the bottom navigation. Finally, confirm that you want to delete the drive(s).
Finally, confirm that you want to delete the drive(s).
If you've accidentally deleted drives, you can click the Undo button at the top of the page to undo your last action.
Additional Information
If you’ve accidentally deleted any of your drives on the web dashboard and are unable to undo the action on your own, please fill out the form at support.mileiq.com within 10 days of the action. To restore the deleted drives, the customer support agent will need to know the day or range of dates the deleted drive(s) took place.
If the deletion occurred more than 10 days ago, then the drive information is fully deleted from our system and cannot be restored. You would need to add drives manually.