How to: Delete a Drive

Drives can be deleted in two ways: from the mobile app or from the web dashboard (same email and password as the app).

Mobile App

From the mobile app, a drive can be deleted from the bottom right of the Drive Card by tapping on the 'trash can' icon. Selecting the reason for the drive deletion helps make MileIQ better.

This image shows a drive card on the mobile app, highlighting the trashbin icon on the lower righthand corner.   This image shows the delete confirmation screen where you can tap on a reason for the deletion.
 
A drive that has been accidentally deleted from the mobile app can be un-deleted by tapping on the 'Undo button' at the bottom right of the app interface.  The ‘Undo button’ is not available on the web dashboard.
 
This image highlights the undo button on the lower right corner of the mobile app.

Web Dashboard

Alternatively, a drive can be deleted from the MileIQ web dashboard.
 
This image shows the MileIQ web dashboard.
 
Select the trip(s) you want to delete with the checkboxes on the left. Then, push the "Delete" button from the bottom navigation. Finally, confirm that you want to delete the drive(s).
 
This image shows a drive selected in the drive list on the web dashboard and the delete button on the drive card.
 
Finally, confirm that you want to delete the drive(s).
 
This image shows the confirmation window for deleting the drive, highlighting the confirm button.
 
If you've accidentally deleted drives, you can click the Undo button at the top of the page to undo your last action.

This image shows the confirmation that is shown on the confirmation bar after the drives are deleted.
Additional Information

If you’ve accidentally deleted any of your drives on the web dashboard and are unable to undo the action on your own, please reach out to support@mileiq.com within 10 days of the action. To restore the deleted drives, the customer support agent will need to know the day or range of dates the deleted drive(s) took place.

If the deletion occurred more than 10 days ago, then the drive information is fully deleted from our system and cannot be restored. You would need to add drives manually.

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