💡 We suggest taking a look at our Refund Policy. It provides helpful details about the refund conditions, important timelines, and any requirements you should be aware of.
🌐 MileIQ Web Dashboard (purchase through Stripe)
If your purchase was made through our website, and not any app store, please follow these steps:
- Log into your MileIQ account
- Visit the Self-service Refund Page
- Follow the instructions and submit your refund request
Refunds will be credited exclusively to the original payment method used at the time of purchase. Refunds cannot be directed to alternative bank accounts, credit cards, or payment methods. It may take 5–10 business days for the refunded amount to be reflected in your account.
🤖 Google Play Store
If your purchase was made through the Google Play Store, follow the steps found on the Google Support Refunds webpage.
If the Play Store is unable to process your refund, we’ll be happy to assist you further.
🍏 Apple App Store
If your purchase was made through the Apple App Store, please follow these steps:
- Sign in with the Apple ID you used to purchase your subscription
- Tap I’d like to > Request a refund
- Select the reason for the refund request > Next
- Select the purchased item > Submit
Please note: Should Apple refuse your refund request, please know that we are unable to take further action on this matter. For further assistance, we recommend reaching out to Apple Support.