How to cancel your subscription

How to Cancel Your MileIQ Subscription

We’re sorry to see you go—but we understand! Whether you're taking a break or moving on, we’re here to make cancellation easy.

⚠️ Important: If your subscription was created through the Apple App Store, it must be canceled directly through Apple. MileIQ’s Customer Success team cannot cancel Apple subscriptions on your behalf.


Canceling Through the MileIQ Web Dashboard

If you purchased your subscription via the MileIQ web dashboard, follow these steps:

  1. Log in at https://dashboard.mileiq.com using the same email and password as your mobile app.

  2. Click Subscription in the left-hand menu.

  3. Select Cancel next to your active subscription.

Your subscription will remain active until the end of your billing cycle, after which your account will revert to the free plan.


Canceling a Subscription Purchased Through a Mobile App

Apple App Store (iPhone or iPad)

  1. Open the App Store on your device.

  2. Tap your profile icon in the top-right corner.

  3. Tap Subscriptions.

  4. Select MileIQ from the list.

  5. Tap Cancel Subscription and follow the on-screen prompts.

Google Play Store

If you subscribed via Google Play:

✅ Be sure you're signed in with the same Google account used to purchase the subscription.


After Cancellation

Once your subscription is canceled:

  • Your account will switch to the free plan at the end of your billing cycle.

  • If you’re saying goodbye to MileIQ entirely, we recommend:

    • Downloading important data

    • Turning off notifications

    • Uninstalling the app


Want to Delete Your Account?

To permanently delete your MileIQ account:

  1. Open the MileIQ app.

  2. Go to Account Settings.

  3. Tap your email address under "Signed In."

  4. Scroll down and tap Request Account Deletion.


Just on the Free Plan?

If you're not subscribed but want to stop receiving emails and remove MileIQ:

  • Unsubscribe from future emails

  • Delete the app from your device

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