Why is Motion Data/Physical Activity used?
You can enable MileIQ to use motion data from iOS, or physical activity from Android, to more accurately determine when you are traveling in a vehicle.
MileIQ uses motion data in our drive detection process to reduce situations where a single long drive is inaccurately split into multiple shorter ones.
When Motion Data/Physical Activity is enabled, MileIQ has access to your motion and fitness data improving our drive detection.
The accuracy of drive detection will be improved and the amount of incorrectly captured drives, like walks and bike rides, will decrease.
If you need to, you can pause automatic drive detection.
Managing Motion Data (iPhone)
Upon opening the MileIQ app, you will be prompted to enable Motion Data, if it isn't already. Please note, this must be done from the app as it is not adjustable from the web dashboard. Simply tap on the Update Settings option to be taken to your device settings.
From there you’ll notice a toggle switch to control the motion data beneath "Location". If the switch background is green, motion data usage is turned “On”. If the switch background is gray, as shown below, motion data usage is turned “Off” and will need to be enabled before MileIQ can capture your drive data accurately.
Why is it necessary to grant access to Motion and Fitness Tracking, as well as to set the location to "Always"? (iOS)
To detect your drives even when the app is not in the foreground, the “Always” permission for location is required. This permission is essential for automatic and accurate drive detection and tracking.
You may see the iOS prompt: 'MileIQ Has Been Using Your Location In The Background. Do You Want to Continue Allowing This?' To ensure drive detection, choose 'Continue.' Selecting 'Don't Allow' will disable location services, causing missed drives.
Managing Physical Activity (Android)
Upon opening the MileIQ app, you will be prompted to enable Physical Activity, if it isn't already. Please note, this must be done from the app as it is not adjustable from the web dashboard. Simply tap Fix in Settings to be taken to your device settings for MileIQ.
From this page, tap on Permissions, then scroll down and tap on Physical Activity.
Ensure that Allow is checked and you're all set!
