How to: Cancel Subscription

Customer satisfaction is our number one priority, and if there’s anything we can do to improve your experience with MileIQ, please let us know by reaching out to support@mileiq.com.

That said, to cancel your subscription, please visit dashboard.mileiq.com and sign in using the same email and password as the MileIQ app.

From there, click on Settings > Subscription Plan > Cancel Subscription

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If you signed up through iTunes, Google Play, or Amazon, you will be redirected to the respective billing service to cancel your subscription. Alternatively, you can go directly to the service to set your subscription to cancel instead of signing into the web dashboard.

Once the cancellation is processed, your account will revert to the basic 40 free drives per month plan at the end of your billing cycle.

If you want to stop using MileIQ altogether, we recommend you download any data that you want to save from the dashboard, adjust your notification settings, then delete the app from your device and you're all set.

 NOTES:

  • If you upgraded through Google Play, iTunes, or Amazon, you can cancel directly through the respective service without having to login to the web dashboard. Just make sure you're signing into the same iTunes, Google Play, or Amazon account you originally used to purchase your premium subscription.
  • Please review our Subscription Terms for issuing refunds here: Terms of Service
  • For users on the free plan who no longer wish to continue their subscription, you can simply unsubscribe from future emails and uninstall MileIQ from your device.
  • To delete your account altogether, please sign out of MileIQ and then email support@mileiq.com with your deletion request.   
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