Need to cancel your subscription?
Customer satisfaction is our number one priority, and if there’s anything we can do to improve your experience with MileIQ, please let us know by filling out the form at support.mileiq.com.
However, if you need to cancel your subscription, we certainly understand. You can cancel your subscription directly on the web dashboard, unless you've upgraded through your phone, by going to Subscription > Cancel. For step by step instructions, please choose your subscription method:
Cancelling on the Web Dashboard
To cancel your subscription on the web dashboard, please visit https://dashboard.mileiq.com and sign in using the same email and password as the MileIQ app.
From there, click on Subscription in the left column
Then click on Cancel next to your subscription.
iTunes
If you signed up through iTunes you can go directly to the Manage iTunes Subscriptions page to set your subscription to cancel instead of signing into the web dashboard. Alternatively, you can go to the web dashboard to be redirected to the respective billing service to set your subscription to cancel.
Important: Ensure you sign into the same iTunes account that was used to purchase the subscription on your device.
For additional information on how to cancel through iTunes, please see here: View, change, or cancel your subscriptions on iTunes
Google Play
If you signed up through Google Play you can go directly to the Manage Google Play Subscriptions page to set your subscription to cancel instead of signing into the web dashboard. Alternatively, you can go to the web dashboard to be redirected to the respective billing service to set your subscription to cancel.
Important: Ensure you sign into the same Google Play account that was used to purchase the subscription on your device.
For additional information on how to cancel through Google Play, please see here: Cancel or change your subscription on Google Play
Additional Information
Once the cancellation is processed, your account will revert to the basic 40 free drives per month plan at the end of your billing cycle.
If you want to stop using MileIQ altogether, we recommend you download any data that you want to save from the dashboard, adjust your notification settings, then delete the app from your device and you're all set.
Please review our Subscription Terms for issuing refunds here: Terms of Service
For users on the free plan who no longer wish to continue their subscription, you can simply opt out from future emails and uninstall MileIQ from your device.
To delete your account altogether, please sign out of MileIQ and then fill out the form at support.mileiq.com with your deletion request.