Hey there! We're here to make your experience with MileIQ even better. If you need any assistance or want to share your thoughts, just email us at support@mileiq.com. We'll be quick to respond and help you out.
But hey, we totally get it if you need to cancel your subscription. No worries!
⚠️ Important - Any subscription created through the Apple App Store will need to be canceled through Apple and cannot be canceled on the MileIQ Dashboard. Unfortunately, the MileIQ Customer Success team cannot cancel an Apple subscription on your behalf.
Cancelling through the Web Dashboard
If you're using the web dashboard, it's super easy. Just follow these steps:
1. Log in at https://dashboard.mileiq.com using the same email and password as your MileIQ app.
2. Click on "Subscription" in the left column.
3. Hit "Cancel" next to your subscription.
If you've upgraded through your phone, no problem! Here's how to cancel:
For Apple App Store
1. Open the App Store on your iPhone or iPad.
2. Tap your profile picture in the top right.
3. Go to "Subscriptions."
4. Find the subscription you want to cancel and tap it.
5. Hit "Cancel Subscription" and follow the on-screen instructions.
For Google Play
If you signed up through Google Play, you can either manage your subscription directly on the Manage Google Play Subscriptions page or go to our web dashboard to be redirected.
Just make sure you're signed in with the same Google Play account used for the subscription.
Once you cancel, your account will revert to the free plan at the end of your billing cycle.
If you're looking to bid farewell to MileIQ, we suggest downloading any important data, adjusting notifications, and then deleting the app from your device.
For those on the free plan who want to stop receiving emails and remove MileIQ, just opt out of future emails and uninstall the app.
To delete your account entirely, log out of MileIQ and drop us a note at support@mileiq.com. We're here to help with that too.
If you want more details, feel free to check out our Subscription Terms here: Terms of Service.
Remember, we're here to make things easy for you! 🚗💨
