This article explains how to update it depending on your subscription type and the platform you're using. The MileIQ mobile app does not currently support self-service email changes. To update your email, please use the web dashboard (if you're on an individual plan) and follow the instructions below.
🌐 Web Dashboard
You can update your email address directly from the MileIQ web dashboard:
- Log in to the web dashboard and go to Settings > Profile > Contact Info.
- Click Edit next to your email address.
- Enter your new email address.
- Enter your current password to verify the change.
- Click Save email.
After saving:
- A verification email will be sent to your new address — click the link in that email to confirm the change.
- A confirmation email will be sent to your old address to notify you of the update.
Note: This option is only available if you signed up with an email and password. If you registered using Google or Apple, your email is managed through those accounts and cannot be changed within MileIQ.
🤝 Teams users
If you're on a Teams plan, the email field in your profile is read-only and cannot be changed through self-service. This applies to all team members, including admins.
To update your email address, please contact support.
Need help?
If you're experiencing issues updating your email address, or if you're on a Teams plan and need your email changed, our support team is happy to assist. When contacting us, please include both your current (old) email address and the new email address you’d like to use.