How to reset your Password

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How to Reset Your MileIQ Password

🔑 Need to update or reset your MileIQ password? No problem—it’s quick and easy! You can request a password reset from either the mobile app or the web dashboard.

đŸ“± For users using Gmail or Apple logins, you will need to follow the password reset steps for those specific platforms to properly gain access into your account. Those steps can be found here:

Gmail Password Reset Steps

Apple Password Reset

 

đŸ’» If you've originally logged in through Microsoft and you’re seeing a Microsoft login error, let us know by opening a request here (Account > Microsoft Login Issues). We’ll gladly update your credentials! 

 

🔐 Reset Your Password from the Mobile App

  1. Open the MileIQ app and go to the Login screen.

  2. Enter your email address and tap Continue.

  3. Tap Forgot Password and confirm your email address.

  4. Tap Request.

  5. You’ll receive an email with a link to reset your password—just follow the instructions in that email.

đŸ’» Reset Your Password from the Web Dashboard

  1. Visit dashboard.mileiq.com in your web browser.

  2. Enter your email address and click Continue.

  3. Click Forgot my password on the next screen.

  4. Re-enter your email and click Reset password.

  5. Check your inbox for an email with a password reset link and follow the instructions.

📬 Can’t Find the Reset Email?

  • Check your spam, junk, or promotions folders—it may have landed there.

  • If you’re using a work email, contact your IT or network administrator to ensure MileIQ emails aren't being blocked.

â„č Helpful Tips

  • Not sure which email you used for MileIQ?
    Open the mobile app and go to Menu > Account Settings. Your account email will be listed next to Signed in.

  • While you can't change your password directly within the app, you can easily request a reset email—it only takes a moment!

You're all set! Resetting your password is quick, secure, and helps keep your account safe.