Help Center

Getting Started

• Installing MileIQ and Account Signup
• Top 5 Tips for New Users
• Take Your First Drive
• Anatomy of a Drive Card
• What can I do with MileIQ?

Logging Drives

• Drive Detection Best Practices
• What determines a drive?
• How long does it take for a drive take to show up?
• How to: Pause Automatic Drive Detection
• Do I need to have Bluetooth / WiFi on?
• How much battery does MileIQ use?

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Viewing, Editing & Classifying Drives

• How to: Name your Locations
• How to: Classify Drives
• How to: Undo Classifications and Other Actions
• How to: See All My Drives
• Calendar for MileIQ
• How to: Delete Archived Reports

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Using the MileIQ Web Dashboard

• Welcome to the new MileIQ Dashboard
• The Drives View
• The Reports View
• How to: Create Reports
• How to: Use Filters and Search to Bulk-Edit Drives
• How to: Join Drives

Reporting

• What does a MileIQ report look like?
• How to: Create a Detailed Mileage Log
• How to: Create a Report by Category or Purpose
• How to: Submit a Report to Concur
• Concur Reporting Best Practices
• How to: Submit a Report to FreshBooks

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Customizing MileIQ

• How to: Add Vehicles and Odometer Readings
• How to: Auto-classify Frequent Drives
• How to: Set Work Hours
• How to: Create a Custom Drive Purpose
• How to: Edit the Business Rate and Distance Unit

Managing My MileIQ Account

• How to: Upgrade / Get Unlimited Drives
• How to: Update Billing Information
• How to: Get Paid for Referrals
• How to: Switch to a New Device
• How to: Redeem a Promo Code
• How To: Unsubscribe from Emails

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Troubleshooting

• Why am I missing a drive?
• Optimize Drive Detection on Android Phones
• How to: Get Help
• What if I'm not receiving my report emails?
• Why did MileIQ catch an extra drive?
• What if the app doesn't open?

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MileIQ for the U.K.

• Installing MileIQ and Account Signup (UK)
• How to: Upgrade / Get Unlimited Drives (UK)
• Deductible Mileage 101 for the U.K.
• How to: Get My Deduction or Reimbursement (UK)
• How to: Add Vehicles (UK)
• How to: Edit the Business Rate and Distance Unit (UK)

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MileIQ for Canada

• Installing MileIQ and Account Signup (CAN)
• How to: Upgrade / Get Unlimited Drives (CAN)
• How to: Create Reports (CAN)
• How to: Classify Drives (CAN)
• The Reports View (CAN)
• What does a MileIQ report look like? (CAN)

See all 16 articles