🚫 Trouble Opening the MileIQ App? Here’s How to Fix It

If the MileIQ app crashes or won’t open, don’t worry — this is usually easy to fix! These issues are most commonly caused by either an outdated operating system or low memory/storage on your device.

Follow the steps below based on your device type to get MileIQ up and running again.

🍎 iOS: Fixing App Crashes or Failure to Open

✅ 1. Make Sure You're on iOS 16 or Newer

MileIQ no longer supports iOS 15 or below. Here’s how to check and update your software:

1. Open the Settings app.

2. Tap General > Software Update.

3. If an update is available, tap Download and Install.

📌 Keeping your iOS up to date ensures the best performance with MileIQ.

✅ 2. Free Up Device Memory (RAM)

Low memory can cause apps to crash. Try closing unused apps:

1. Swipe up from the bottom of the screen and pause to open the App Switcher.

2. Swipe up on any apps you’re not using to close them. (Keep MileIQ open!)

🔁 This quick step can help free up memory, especially on older devices.

✅ 3. Clear Up Storage Space

Apps need some available storage to open and run properly. You can free up space by:

• Deleting unused apps

• Removing old photos or videos

• Offloading files to cloud storage

📎 Helpful Apple Resources

• How to force close apps on iPhone

• How to manage storage on iPhone

🤖 Android: Fixing App Crashes or Failure to Open

✅ 1. Make Sure You're on Android 5.0 or Newer

MileIQ no longer supports Android 4.4 or older. To check for updates:

1. Open the Settings app.

2. Tap About Phone or System.

3. Look for Software Update or System Update.

4. If available, follow the on-screen steps to update.

Note: Menus may vary depending on your device brand.

📎 Help Updating Your Device:

• Samsung Android update guide

• Google Pixel update help

• Motorola update instructions

• OnePlus update support

• LG users: Please check with your carrier or view this video.

✅ 2. Close Unused Apps to Free Up Memory

Too many apps running can cause crashes. Here's how to close them:

• Open the app switcher (usually by tapping the square or swiping up).

• Swipe away any apps you’re not using.

This can help clear memory and resolve crashing issues.

✅ 3. Free Up Storage Space

If your device is nearly full, MileIQ may not have the space it needs to launch. Try deleting:

• Unused apps

• Old photos, videos, or music

• Large downloads or cached files

🧰 Still Not Working? We’ve Got Your Back

If you’ve tried the steps above and MileIQ still won’t open, contact our support team. We’ll help investigate and get you back on track quickly!

📝 Quick Troubleshooting Checklist

• ✅ Updated your OS

• ✅ Closed unused apps

• ✅ Cleared storage space

• ✅ Restarted your device

• ❓ Still crashing? Reach out to support