Top Articles

  • How To: Check MileIQ settings with iOS14
    You can quickly and easily check your MileIQ settings after the emergency iOS 14 update by following these steps. Step 1. Open the Settings app on your device and search for the...
  • How To: Setup MileIQ to track trips using iOS 14
    Configuring MileIQ to optimally track your trips on iOS 14 can easily be done by following the steps below.  If you’re using iOS 13, please see this article for assistance.   Af...
  • Location Permission changes with the latest Android 11 update
    If your device updated to Android 11, Location Data permissions have been changed for MileIQ. You will be prompted upon opening MileIQ that the application is requesting access ...
  • How To: Enabling location data in iOS 13
    How can I make sure MileIQ logs my drives with the iOS 13 update? With the update to iOS 13 on iPhones and iPads, location services for apps defaults to a “While Using App” sele...
  • How to: Get Help
      The fastest way for U.S. and Canada customers to get in touch with the MileIQ Customer Success team is by calling our phone support line at 1-844-747-4905 (U.S. Toll Free) dur...
  • Why am I missing a drive? (iPhone)
    iPhone and iPad Settings MileIQ may miss drives due various settings on your phone. Below is a short checklist for iPhones and iPads to make sure your phone's settings are optim...
  • Why am I missing a drive? (Android)
    Android Settings MileIQ depends on various settings on your phone to capture drives. Go through this short checklist for Android devices to make sure your phone's settings are o...
  • Optimize Drive Detection on Android Phones
    Some Android devices may have default settings enabled that terminate background apps from running after a certain amount of time in an attempt to conserve battery and improve o...
  • Why did MileIQ catch an extra drive?
    Logged into Multiple Devices  The most common reason MileIQ would catch an extra drive is that one MileIQ account is logged into multiple devices (i.e. iPad and iPhone or iPhone...

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