How to: Add Drives if the "Add Drive" Button is Grayed Out

If the "Add Drive" button is gray and not clickable, simply start typing in the address until a correct blue drop down address box appears.

This most often happens when

  1. An address is copied and pasted into the address bar.
  2. The address is fully typed into the address bar without hitting enter/return on the keyboard.

What the grayed out Add Drive button looks like

Fortunately, there is an easy fix for this which will have you on your way to an excellent drive log in no time.

1. Start typing in the address until a correct blue drop down address box appears.

2. Click on the address box. Click on the address boxTyping in the address will allow you to select the full address from a blue drop down boxThe map changes to reflect the location when MileIQ recognizes the addressThe address will be reflected as accepted when the map changes to reflect the location and the full address is entered in the address bar.

3. Repeat steps 1 and 2 for the destination address. Do the same as above for the destinationStart typing the address for the destination and click on the correct full address when it populates in a blue drop down box.

The Add Drive button should now be greenThe previously gray "Add Drive" button will be green and active once the addresses are accepted.

4. Classify your drive. Add details and vehicle information to your drive by clicking the notebook and vehicle tabs.

Classify your drives and add details and vehicle information

5. Click the green "Add Drive +" button to save your edits.

Now click the green Add Drive buttonAfter adding a purpose, vehicle, and any relevant details, you're all set!

To recap:

  1. Begin typing in the start address.
  2. Select the address from the drop down box.
  3. Repeat steps 1 and 2 for the destination address.
  4. Classify and add detail to your drive.
  5. Click the green "Add Drive +" button to add drive.

Additional information: You can still copy and paste addresses, but if you're having trouble with the drop down box appearing, backspace a few characters and start typing them in again. This should get you back to step 2 above.

Now you're ready to create a report

key words: add drives, greyed out button, grayed out button

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