Why am I missing a drive?

Wondering why a drive you’ve taken is not showing up in MileIQ? No worries! Just make sure you’re following these drive detection best practices for your device. 

Note for iOS users:

If you do not have a SIM card or if you experience poor internet connections, we recommend that you plug in your device while driving. This will help ensure more reliable and accurate drive tracking.

If you still have questions after reading the article, please visit support.mileiq.com to contact our Customer Support Team. We’ll help get you back on the road!

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