Location Services on iPhones

On Apple devices like iPhones and iPads, Location Services are required to be On and set to Always for MileIQ to detect drives.

You can verify your location settings:

  • on iOS by going to: Settings > Privacy > Location Services (On) > MileIQ > Always
    • Important - iOS 11 now allows the option to only use location services when an app is in use which will prevent MileIQ from detecting drives consistently. Please ensure your location services for MileIQ are set to Always as selecting While in Use will prevent automatic drive detection. 
iOS_11_Location_Services_Always_Vert.gif

If you need to stop tracking drives for any reason, it is recommended to pause drive detection from within the mobile app to ensure your drives are captured after un-pausing drive detection: How to: Pause Automatic Drive Detection

If you're having issues capturing drives, please reach out to support@mileiq.com or see here: Why am I missing a drive? (iPhone)

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