On Apple devices like iPhones and iPads, Location Services are required to be On and set to Always for MileIQ to detect drives.
Verifying Location Settings
To confirm your location settings are correct, go to Settings > Privacy > Location Services (On) > MileIQ and make sure they're set to Always.
Important: iOS 11 now allows the option to use location services only when an app is in use. Do not select the "While Using the App" option, as it will prevent MileIQ from detecting drives consistently. For automatic drive detection to work, location services for MileIQ must be set to Always.
If you're having issues capturing drives, please fill out the form at support.mileiq.com or see Drive detection best practices.